Store Operations Lead: Customer Experience & Team Growth

dollartree; Marshfield (WI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandise organization, staffing, and financial tasks while ensuring a safe, clean, and welcoming store environment.

The role emphasizes leadership, adherence to corporate directives, and the ability to work in a fast-paced retail setting. Candidates should be prepared to train, supervise, and motivate store associates while maintaining high customer

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize, and transfer merchandise from delivery to stockroom and sales floor, maintaining seasonal displays.
• Perform opening and closing procedures as needed.
• Process all directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged goods, payroll, scheduling, cash deposits, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to safety guidelines and company policies; supervise and train Store Associates.
• Foster a positive, safe, and respectful environment for customers and staff.
• Ensure store cleanliness including bathrooms, floors, and trash removal.

Skills

Store management experience

Customer service excellence

Communication skills

Team collaboration

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandise organization, staffing, and financial tasks while ensuring a safe, clean, and welcoming store environment.

The role emphasizes leadership, adherence to corporate directives, and the ability to work in a fast-paced retail setting. Candidates should be prepared to train, supervise, and motivate store associates while maintaining high customer