Store Operations Leader: Customer Experience & Training

Five Below; Longview (TX); On-site; USD 32,952,000 - 42,981,000; Part time

Job summary

Five Below is seeking a store leadership role focused on delivering exceptional customer experiences. You will supervise crew performance, assist with receiving and stocking, and act as Manager on Duty to ensure smooth daily operations, security, and customer satisfaction.

The role requires flexibility to work day, evening, weekends and possibly overnight shifts. Qualifications include a high school diploma or equivalent, college experience preferred, and at least one year of management

Qualifications

• High school diploma or equivalent required.
• College experience preferred.

Responsibilities

• Wow customers through personal contact and friendly service.
• Train crew on BEST customer service and checkout experience.
• Oversee daily activities of store associates and ensure performance.
• Assist with receiving, unpacking, and stocking items.
• Act as Manager on Duty and handle store operations and staff.

Skills

Verbal & written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below is seeking a store leadership role focused on delivering exceptional customer experiences. You will supervise crew performance, assist with receiving and stocking, and act as Manager on Duty to ensure smooth daily operations, security, and customer satisfaction.

The role requires flexibility to work day, evening, weekends and possibly overnight shifts. Qualifications include a high school diploma or equivalent, college experience preferred, and at least one year of management