Store Operations Leader & Customer Experience Coach

Walmart; Nixa (MO); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off (PTO) and parental leave

Live Better U education benefit

Job summary

Walmart in United States (Missouri) seeks a results-driven leader to guide store teams, drive customer service excellence, and manage financial performance. You will coach associates, implement action plans, and oversee merchandising, inventory, and operations while upholding Walmart's values.

Responsibilities include developing talent, embracing diversity, and improving processes to deliver a superior shopping experience for our customers and communities.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Preferred Bachelor’s degree in Business Management and Leadership; live education program participation (Live Better U).

Responsibilities

• Leads and develops teams by training, feedback, and guidance across store operations.
• Manages customer service initiatives and implements process improvements for a high-quality customer experience.
• Drives store financial performance including budgeting, forecasting, and expense control.
• Ensures regulatory compliance and promotes a culture of belonging and integrity.

Skills

Team leadership

Customer service

Communication skills

Feedback and coaching

Adaptability

Education

2 years college

Bachelor's in Business/Leadership (Live Better U)

Job description

Walmart in United States (Missouri) seeks a results-driven leader to guide store teams, drive customer service excellence, and manage financial performance. You will coach associates, implement action plans, and oversee merchandising, inventory, and operations while upholding Walmart's values.

Responsibilities include developing talent, embracing diversity, and improving processes to deliver a superior shopping experience for our customers and communities.