Store Operations & Customer Experience Coach

Walmart Inc.; Benton (IL); On-site; USD 70,000 - 120,000; Full time

Job summary

Walmart Inc. Benton, IL seeks a results-driven leader to guide store operations, develop teams, and drive customer experience across departments.

You will coach associates, implement business initiatives, and ensure execution of company direction with clear expectations and feedback. The role emphasizes coaching, process improvement, financial oversight including budgeting and shrink mitigation, and delivering results through data-informed decisions while upholding Walmart's One Best Way

Qualifications

Responsibilities

• Leads and develops teams by teaching training and actively listening to associates.
• Drives store financial performance by budgeting, forecasting and controlling expenses.
• Ensures customer needs and issues are resolved with the One Best Way service model.

Job description

Walmart Inc. Benton, IL seeks a results-driven leader to guide store operations, develop teams, and drive customer experience across departments.

You will coach associates, implement business initiatives, and ensure execution of company direction with clear expectations and feedback. The role emphasizes coaching, process improvement, financial oversight including budgeting and shrink mitigation, and delivering results through data-informed decisions while upholding Walmart's One Best Way