Store Operations & Customer Experience Coach

Wal-Mart Stores East, LP; West Plains (MO); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Job summary

Walmart in West Plains, MO is seeking a store leadership professional to guide and develop teams, ensuring exceptional customer service and strong financial performance. You will supervise hourly associates, coordinate store operations, and drive initiatives to achieve sales goals and reduce shrink, while fostering a culture of belonging and integrity.

The role emphasizes training, open communication, and the use of data to improve processes and outcomes, with competitive pay and comprehensive

Qualifications

• 2 years of college; OR 1 year retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Responsibilities

• Lead and develop teams by training, feedback, and coaching across store operations.
• Drive store financial performance by budgeting, forecasting and controlling expenses.
• Ensure high quality customer experience and implement process improvements.
• Build high-performing teams and promote a culture of belonging.

Education

2 years of college; OR 1 year retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience

Job description

Walmart in West Plains, MO is seeking a store leadership professional to guide and develop teams, ensuring exceptional customer service and strong financial performance. You will supervise hourly associates, coordinate store operations, and drive initiatives to achieve sales goals and reduce shrink, while fostering a culture of belonging and integrity.

The role emphasizes training, open communication, and the use of data to improve processes and outcomes, with competitive pay and comprehensive