Store Operations & Customer Experience Leader

Walmart Inc.; Columbia Township (MO); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Walmart Inc. in Columbia, MO is hiring for a store leadership role focused on developing teams, optimizing store operations, and delivering exceptional customer service. You will lead training efforts, monitor performance, and implement business initiatives to drive sales and profitability.

The position emphasizes hiring, mentoring, and setting clear expectations while upholding Walmart's One Best Way service model and ethical standards.

Qualifications

• 2 years’ college; OR 1 year’s retail experience and 1 year’s supervisory experience.
• For facilities that sell firearms, CBC and Firearms Training may be required.
• Associates will be required to attend and successfully complete trainings (e.g., Academy, Open Door).
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.

Responsibilities

• Lead and develop teams by teaching, training, and feedback in store operations.
• Ensure customer needs and issues are resolved and drive store performance and profitability.
• Hire, train, mentor, and manage associates; set expectations and recognize performance.

Skills

Leadership

Supervisory experience

Customer service

Team building

Education

Bachelor of Science in Business Management

Leadership certificate (Live Better U/Bellevue University)

Job description

Walmart Inc. in Columbia, MO is hiring for a store leadership role focused on developing teams, optimizing store operations, and delivering exceptional customer service. You will lead training efforts, monitor performance, and implement business initiatives to drive sales and profitability.

The position emphasizes hiring, mentoring, and setting clear expectations while upholding Walmart's One Best Way service model and ethical standards.