Store Operations & Customer Excellence Coach

Walmart; Louisville (KY); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase programs

Paid time off and family leave

Live Better U education program

Job summary

Walmart in Louisville, KY is seeking a leader to guide store operations and develop associates while delivering customer‑centric service. You will oversee team supervision, budget management, and adherence to policy, with a focus on continuous improvement and a culture of belonging.

You’ll drive sales and experience-based service, mentor hourly staff, and ensure standards across merchandising, customer care and store performance.

Qualifications

• 2 years of college or equivalent retail and supervisory experience.
• Experience supervising teams and managing store operations.
• Ability to analyze budgets and drive sales and profits.

Responsibilities

• Lead and develop teams by training and listening to associates.
• Drive store profitability by budgeting, forecasting and controlling expenses.
• Uphold Walmart service standards using the One Best Way model.
• Promote belonging and recruit/coach associates to grow.
• Ensure policy compliance and Open Door guidance in daily work.

Skills

Team leadership

Customer service

Budgeting

Operations management

Education

2 years of college

Job description

Walmart in Louisville, KY is seeking a leader to guide store operations and develop associates while delivering customer‑centric service. You will oversee team supervision, budget management, and adherence to policy, with a focus on continuous improvement and a culture of belonging.

You’ll drive sales and experience-based service, mentor hourly staff, and ensure standards across merchandising, customer care and store performance.