Store Operations Leader & Customer Experience Coach

Dick's Sporting Goods; Greensboro (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

DICK'S Sporting Goods is seeking a passionate Assistant Store Manager to oversee store operations and lead a team in Greensboro, NC. The role emphasizes delivering brand standards, exceptional customer service, and ensuring efficient front-end and back-office processes.

You'll coach teammates, manage hiring and training, monitor store performance, and drive payroll and scheduling to meet budget objectives while upholding company policies and loss prevention guidelines.

Qualifications

• High school diploma or equivalent required.
• 1-3 years retail management experience preferred.

Responsibilities

• Directly manages teammates in Front End, Freight and Operations and dotted line for Head Coach.
• Holds teammates accountable for brand standards and customer service expectations.
• Oversees back-office procedures including pre-hire paperwork, I-9, and payroll changes.
• Drives store performance through scheduling, payroll and cost controls.

Education

High school diploma or equivalent

Job description

DICK'S Sporting Goods is seeking a passionate Assistant Store Manager to oversee store operations and lead a team in Greensboro, NC. The role emphasizes delivering brand standards, exceptional customer service, and ensuring efficient front-end and back-office processes.

You'll coach teammates, manage hiring and training, monitor store performance, and drive payroll and scheduling to meet budget objectives while upholding company policies and loss prevention guidelines.