Store Operations Leader: Customer Experience

Designer Brands; Silverdale (WA); On-site; USD 26,000 - 36,000; Full time

Job summary

Designer Brands in Washington state is seeking a store leadership team member to drive customer experience, merchandising excellence, and inventory accuracy. You will partner with management to execute daily priorities, maintain store standards, and support omni-channel activities such as Buy Online Pick Up In Store (BOPIS) and transfers.

The role emphasizes collaboration, scheduling flexibility, and the ability to lift up to 50 pounds while ensuring a safe shopping environment for customers and

Qualifications

• Minimum 2 years of management experience.
• High school diploma or equivalent required; some college preferred.
• Availability to work nights, weekends, holidays, and varied shifts.

Responsibilities

• Provide excellent customer service and maintain store standards.
• Assist with merchandising, omni-channel activities and inventory tasks.
• Support opening/closing procedures and payroll-related tasks as needed.
• Collaborate with Store Manager to meet daily priorities and policies.

Skills

Customer service

Team collaboration

Communication

Time management

Flexible schedule

POS proficiency

Standing/walking

Lifting up to 50 lbs

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Register / iPhone

Job description

Designer Brands in Washington state is seeking a store leadership team member to drive customer experience, merchandising excellence, and inventory accuracy. You will partner with management to execute daily priorities, maintain store standards, and support omni-channel activities such as Buy Online Pick Up In Store (BOPIS) and transfers.

The role emphasizes collaboration, scheduling flexibility, and the ability to lift up to 50 pounds while ensuring a safe shopping environment for customers and