Associate Store Manager: Customer Experience & Ops

Designer Brands; Kennewick (WA); On-site; USD 26,000 - 40,000; Full time

Job summary

Designer Brands in Kennewick, WA seeks a Store Manager to drive store operations, sales and customer experience. You will partner with leadership to execute priorities, manage opening/closing, and uphold store standards.

Responsibilities include coaching staff, optimizing inventory and omni-channel activities, scheduling and payroll, and ensuring policy compliance while delivering outstanding service.

Qualifications

• Minimum 2 years of management experience.
• High school diploma or equivalent; some college preferred.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Provide exceptional customer service and maintain store standards.
• Execute open/close tasks including cleaning and maintenance.
• Monitor tasks and communicate action plans daily/weekly/monthly.
• Coach and develop associates to achieve KPI and sales goals.
• Coordinate inventory and omni-channel activities (BOPIS, etc.).

Skills

Customer service

Team collaboration

Communication

Tempo & accountability

Evening/weekend availability

Technology proficiency

Stamina

Lifting 50 lbs

Mobility

Education

High school diploma

Some college preferred

Tools

POS system

iPhone

Job description

Designer Brands in Kennewick, WA seeks a Store Manager to drive store operations, sales and customer experience. You will partner with leadership to execute priorities, manage opening/closing, and uphold store standards.

Responsibilities include coaching staff, optimizing inventory and omni-channel activities, scheduling and payroll, and ensuring policy compliance while delivering outstanding service.