Store Operations Leader - Customer Experience

Five Below Inc; Mays Landing (NJ); On-site; USD 19,000 - 27,000; Part time

Job summary

Five Below Inc. in Mays Landing, NJ is seeking a Crew Leader to drive exceptional customer service and smooth store operations. You will train crew, oversee daily activities, and support opening/closing procedures while ensuring accurate stock and safety standards.

This hourly role requires at least a high school diploma, strong communication, and the ability to multi-task in a fast-paced environment. A flexible schedule including weekends may be required.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.

Responsibilities

• Ensures crew delivers WOW customer service.
• Trains the crew on the BEST customer service experience.
• Oversees daily store activities and staff performance.
• Assists with receiving, unpacking and stocking of new stock.
• Acts as Manager on Duty when needed and handles store operations.

Skills

Excellent verbal and written comms

Multi-tasking

Creative thinking

Composure under pressure

Customer service focus

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below Inc. in Mays Landing, NJ is seeking a Crew Leader to drive exceptional customer service and smooth store operations. You will train crew, oversee daily activities, and support opening/closing procedures while ensuring accurate stock and safety standards.

This hourly role requires at least a high school diploma, strong communication, and the ability to multi-task in a fast-paced environment. A flexible schedule including weekends may be required.