Store Leader & Customer Experience Coach

Five Below; Garfield (NJ); On-site; USD 19,000 - 26,000; Full time

Job summary

Five Below in New Jersey is seeking a store leadership team member to oversee daily operations, supervise crew, and ensure fast, friendly checkout experiences. You will help manage opening/closing procedures, drive sales, and maintain a secure, welcoming sales floor.

The role requires at least 1 year of management experience, strong verbal and written communication, and the ability to multitask under pressure. A demanding, fast-paced, customer-focused environment is expected.

Qualifications

• High School Graduate or equivalent
• College experience preferred
• Minimum 1 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers
• Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below in New Jersey is seeking a store leadership team member to oversee daily operations, supervise crew, and ensure fast, friendly checkout experiences. You will help manage opening/closing procedures, drive sales, and maintain a secure, welcoming sales floor.

The role requires at least 1 year of management experience, strong verbal and written communication, and the ability to multitask under pressure. A demanding, fast-paced, customer-focused environment is expected.