Store Operations Leader - Customer Experience

Food Lion; Buena Vista (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Food Lion is seeking a Store Manager/Department Leader to support store operations, lead associates, and drive financial and sales performance. You will build strong relationships with the management team and staff to promote a culture aligned with Food Lion Strategy and safety standards.

Responsibilities include hiring, training, coaching, and ensuring compliance with policies while delivering fast, friendly customer service and safeguarding store assets.

Qualifications

• College degree or equivalent preferred.
• Strong leadership and communications skills.
• Experience in store operations and merchandising.

Responsibilities

• Hire, train, and develop associates to meet store goals.
• Lead performance management and coaching.
• Promote Food Lion guiding principles and values.
• Maintain high standards for customer service and safety.
• Ensure proper control of store funds and assets.
• Serve as Manager on Duty in the absence of the Store Manager.

Skills

People leadership

Customer service

Store operations

Coaching

Education

College degree or equivalent

Job description

Food Lion is seeking a Store Manager/Department Leader to support store operations, lead associates, and drive financial and sales performance. You will build strong relationships with the management team and staff to promote a culture aligned with Food Lion Strategy and safety standards.

Responsibilities include hiring, training, coaching, and ensuring compliance with policies while delivering fast, friendly customer service and safeguarding store assets.