Store Operations Leader: Hire, Train & Delight Customers

Food Lion; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking a Store Manager to support store operations, drive sales, and lead a team of associates. You will recruit, train, and develop staff, manage performance, and ensure security, safety, and food safety standards across all departments.

The role emphasizes strong customer service, effective communication, and adherence to company policies while managing budgets and operations to meet financial goals.

Qualifications

• College degree or equivalent preferred.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and merchandising techniques.
• Excellent interpersonal, customer service and communication skills.

Responsibilities

• Hire, train, and develop associates.
• Lead performance management, coaching, appraisal and disciplinary actions.
• Provide leadership to promote guiding principles and values.
• Maintain an atmosphere of enthusiastic customer service and proper store practices.
• Manage store funds and assets; uphold security and safety standards.
• Serve as Manager on Duty when Store Manager is absent.
• Assist the Store Manager with day-to-day store operations.
• Ensure adherence to Standard Practices and company guidelines.

Skills

Interpersonal skills

Leadership

Customer service

Communication

Organization

Problem solving

Multi-tasking

Education

College degree or equivalent

Job description

Food Lion in Charlotte, NC is seeking a Store Manager to support store operations, drive sales, and lead a team of associates. You will recruit, train, and develop staff, manage performance, and ensure security, safety, and food safety standards across all departments.

The role emphasizes strong customer service, effective communication, and adherence to company policies while managing budgets and operations to meet financial goals.