Store Operations Leader - Customer Experience

Bass Pro Shops; Anchorage (AK); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Anchorage, AK is seeking a General Manager to lead day-to-day store operations, merchandising, and financial performance. The role supervises the store leadership team, opens/closes, and ensures staff are service-oriented and trained to deliver a legendary customer experience.

The position requires 5+ years in high-volume retail management and strong skills in financial analysis, staff coaching, and adherence to corporate directives.

Qualifications

• Minimum of 5+ years in high-volume, big-box retail management.
• Ability to analyze reports, budgets and inventories.
• Strong leadership and coaching capabilities.
• Proven ability to manage schedules, training and performance appraisals.

Responsibilities

• Directly supervises store leadership and indirectly all other managers.
• Opens and closes the store and ensures proper staffing and training.
• Meets financial plans, audits reports, and maintains cash controls.
• Ensures merchandising directives and marketing strategies are executed.
• Provides legendary customer service and resolves issues promptly.

Skills

Retail management

Interpersonal skills

Leadership

Financial analysis

Tools

POS systems

Inventory management

Job description

Bass Pro Shops in Anchorage, AK is seeking a General Manager to lead day-to-day store operations, merchandising, and financial performance. The role supervises the store leadership team, opens/closes, and ensures staff are service-oriented and trained to deliver a legendary customer experience.

The position requires 5+ years in high-volume retail management and strong skills in financial analysis, staff coaching, and adherence to corporate directives.