CLUB Membership Manager: Lead Experience & Talent

Bass Pro Shops; Anchorage (AK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Bass Pro Shops in Anchorage, AK is seeking a CLUB Membership Manager to lead the CLUB program and customer experience. You will oversee CLUB credit operations, drive engagement, and coach store leadership to deliver outstanding service daily.

The role emphasizes training, cross-team collaboration, and adherence to CLUB standards while supporting events and off-site activities as needed.

Qualifications

• High School Diploma or equivalent required.
• 2 to 4+ years in sales, management, or leadership roles.
• Strong interpersonal and coaching abilities.
• Ability to analyze data and manage programs.

Responsibilities

• Oversee CLUB credit program and CLUB customer experience in-store.
• Lead, coach, and train store leadership and outfitters.
• Ensure CLUB promotions and brand standards are followed.
• Develop strategies to meet key CLUB metrics and compliance.

Skills

Sales leadership

Team coaching

Customer service

Communication

Analytical mindset

Education

High School Diploma or Equivalent

Tools

POS systems

Excel

Inventory management

Job description

Bass Pro Shops in Anchorage, AK is seeking a CLUB Membership Manager to lead the CLUB program and customer experience. You will oversee CLUB credit operations, drive engagement, and coach store leadership to deliver outstanding service daily.

The role emphasizes training, cross-team collaboration, and adherence to CLUB standards while supporting events and off-site activities as needed.