Retail Manager: Lead Sales & Customer Experience

Bass Pro Shops; Thornton, Northern (CO, KY); Hybrid; USD 58,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Thornton, CO is seeking a dedicated Retail Manager - Operations to supervise one or more sales departments, ensure great customer service, manage inventory control and staff development.

You will open/close store, lead scheduling, coach associates, analyze reports, and promote programs like CLUB Membership and In-Store Pick-up while delivering a legendary shopping experience.

Qualifications

• Minimum of 3-5 years in Retail Management.
• Ability to read and analyze reports; manage inventory and pricing.
• Strong interpersonal skills with a focus on customer experience.

Responsibilities

• Supervise one or more Sales Departments and participate in interviewing and staff development.
• Maintain planograms, pricing, and inventory controls.
• Open and close the store; perform Manager on Duty duties as required.
• Coach, schedule, and evaluate associates; promote customer service and teamwork.

Skills

Retail Management

Customer service

Team leadership

Financial acumen

Communication skills

Tools

POS systems

Inventory management software

Excel

Job description

Bass Pro Shops in Thornton, CO is seeking a dedicated Retail Manager - Operations to supervise one or more sales departments, ensure great customer service, manage inventory control and staff development.

You will open/close store, lead scheduling, coach associates, analyze reports, and promote programs like CLUB Membership and In-Store Pick-up while delivering a legendary shopping experience.