Store Operations Leader – Customer-Centric Retail

CVS Health; Arizona; On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team and drive store execution, performance, and customer loyalty through strong leadership and outstanding service. You will support the Store Manager in overall store management, staffing, training, inventory and financial oversight.

This full-time role requires managing daily operations, supervising staff, and ensuring adherence to policy while delivering a superior shopping experience for customers across the

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and work effectively with store crews. Supervise, assign and direct activities of the store’s crew. Communicate information openly and promptly. Support Store Manager with action plans for operational and service improvement.
• Provide excellent customer service by assisting customers with questions, problems and complaints and promoting CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team and drive store execution, performance, and customer loyalty through strong leadership and outstanding service. You will support the Store Manager in overall store management, staffing, training, inventory and financial oversight.

This full-time role requires managing daily operations, supervising staff, and ensuring adherence to policy while delivering a superior shopping experience for customers across the