Store Operations Leader - Customer Service & Inventory

CVS Health Corporation; Pittsburgh (Allegheny County); On-site; USD 26,000 - 40,000; Full time

Job summary

CVS Health Corporation is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building customer loyalty through exceptional service. Under the Store Manager, you will lead a productive store team, demonstrating initiative and accountability.

You will oversee sales and inventory management, staffing, development, financial management and a strong customer service culture, ensuring policy adherence and continuous improvement across daily

Qualifications

• Deductive reasoning ability and advanced analytical skills are required.
• Advanced communication, leadership, supervision and influencing skills are needed.
• Ability to work a full-time flexible schedule including early mornings, overnights, weekends, overtime as needed.

Responsibilities

• Lead store crews and work effectively with store teams.
• Supervise, assign and direct activities of the store's crew.
• Communicate information to store crew and supervisors openly and promptly.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems and complaints; promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication skills

Leadership

Supervision

Flexibility

Education

High School diploma

Job description

CVS Health Corporation is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building customer loyalty through exceptional service. Under the Store Manager, you will lead a productive store team, demonstrating initiative and accountability.

You will oversee sales and inventory management, staffing, development, financial management and a strong customer service culture, ensuring policy adherence and continuous improvement across daily