Store Operations Leader - Assistant Director

Tom Thumb Supermarket; Sunnyvale (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Earned wage access

Associate discounts

Health & wellbeing benefits

Time off

Training & development

Inclusive work environment

Job summary

Albertsons Companies is seeking an Assistant Store Director to support the Store Director in leading overall store operations in Texas. You will drive sales, ensure exceptional customer service, develop associates, and uphold company policies across departments.

In the Store Director’s absence, you’ll assume leadership across all areas, partner with department managers, and help manage staffing, scheduling, and compliance to protect assets and achieve financial goals.

Responsibilities

• Supports the Store Director in leading daily store operations and executing company priorities.
• Promotes a customer-focused environment and ensures associates provide friendly, responsive, and knowledgeable service.
• Addresses and resolves customer concerns in a professional and timely manner.
• Provides visible leadership throughout the store and serves as a resource for department managers and associates.
• Communicates store goals, expectations, promotions, and operational priorities to store teams.
• Assumes responsibility for store operations in the absence of the Store Director.
• Supports achievement of store sales, profitability, labor, and expense goals.
• Reviews operational and financial results to identify opportunities for improvement.
• Partners with department managers to develop and execute plans that improve sales and operational performance.
• Monitors product availability, inventory levels, merchandising, and promotional execution.
• Supports efforts to reduce shrink, control expenses, and protect company assets.
• Helps ensure appropriate staffing and scheduling based on business and customer needs.
• Supports recruiting, interviewing, hiring, onboarding, and retention efforts.
• Coaches and develops department managers, supervisors, and associates.
• Provides ongoing feedback, recognition, and performance coaching.
• Helps establish clear expectations and holds associates accountable for operational standards.
• Identifies development opportunities and supports succession planning for store leadership positions.
• Promotes associate engagement, teamwork, accountability, and a positive work environment.
• Partners with store leadership to address staffing and training needs.
• Oversees daily operations across store departments.
• Ensures departments meet company standards for merchandising, cleanliness, organization, product quality, and customer service.
• Supports execution of merchandising plans, promotional programs, and company initiatives.
• Monitors receiving, stocking, rotation, pricing, inventory control, and product availability.
• Conducts store walks to identify operational opportunities and follows up with department leadership.
• Ensures the store is maintained in a clean, organized, safe, and customer-ready condition.
• Coordinates with department managers to resolve operational issues and improve execution.
• Supports compliance with company policies, procedures, and applicable regulatory requirements.
• Promotes a safe working and shopping environment for associates and customers.
• Ensures food safety, sanitation, and product-handling standards are consistently followed.
• Identifies and addresses safety hazards and operational concerns.
• Supports required audits, inspections, documentation, and compliance activities.
• Reinforces loss prevention, cash-handling, and asset protection procedures.
• Partners closely with the Store Director and department leadership to execute store priorities.
• Communicates expectations clearly and follows up to ensure completion.
• Provides updates to the Store Director regarding staffing, operations, customer concerns, and business performance.
• Supports implementation of company programs, initiatives, and operational changes.
• Collaborates with district leadership and support teams as needed.
• Ensures department leaders and associates have the information and resources necessary to execute expectations.

Job description

Albertsons Companies is seeking an Assistant Store Director to support the Store Director in leading overall store operations in Texas. You will drive sales, ensure exceptional customer service, develop associates, and uphold company policies across departments.

In the Store Director’s absence, you’ll assume leadership across all areas, partner with department managers, and help manage staffing, scheduling, and compliance to protect assets and achieve financial goals.