Store Operations Leader

Sprouts Farmers Market, Inc.; San Diego (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual plan

Career growth opportunities

15% employee discount for household

Flexible schedules

Employee Assistance Program (EAP)

401(K) with company match

Company paid life insurance

Contests and appreciation events

Job summary

Sprouts Farmers Market, a vibrant neighborhood grocery, seeks an Assistant Store Manager to direct all store processes and drive sales, service, and efficiency. The ASM will oversee perishable and non-perishable departments, support Store Manager in leadership, and model Sprouts values in a fast-paced environment.

The role emphasizes P&L ownership, safety compliance, and staff development, with a focus on customer advocacy and robust store performance across departments.

Qualifications

• Be at least 21 years of age.
• Have a high school diploma or equivalent, a degree in business management, marketing, retailing, communications, advertising, or related field preferred.
• 1-3 years of retail experience; or an acceptable combination of education and experience.
• Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
• Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
• Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Have and maintain Food Safety certification.
• Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.
• Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.
• Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
• Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).
• Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

Responsibilities

• Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors.
• Celebrate store successes and identify/address opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
• Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.
• P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
• Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
• Identify any safety, security, and loss prevention concerns and address with the BPS team to resolve.
• Ensure federal, state, and company regulations and standards are met or exceeded, including laws, regulations and standards related to labor, health, safety, and sanitation, in order to maintain a safe and clean work environment for employees and customers, to ensure compliance with all legal and Company requirements.
• Drive sales growth and store experience execution anchoring on Educate and Enrich standards to include consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.
• Master and create an obsession around top item in stock conditions in all departments through effective fresh item management, perpetual inventory, and computer assisted ordering.
• Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates and sanitation.
• Oversee invoicing from our distribution centers and vendors. Report discrepancies to the appropriate supplier as needed.
• Lead Receivers and backroom organization, cleanliness, and safety.
• Help build and maintain displays on the sales floor, compliant with company programs and standards.
• Verify all products are fresh, labeled, and priced accurately.
• Oversee price changes and remain up to date on sale prices.
• Exercises independent judgment and discretion in supervising Department Managers and assigned team members, including directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations regarding hiring, promotion, discipline, and termination decisions.
• The ASM's recommendations regarding employment decisions, performance management, leadership development, corrective action, and staffing matters are regularly relied upon by store leadership in making personnel decisions.

Skills

Leadership

Communication

Attention to detail

Analytical thinking

Problem solving

Education

Bachelors or relevant degree

Tools

Microsoft Office

Bookkeeping/Accounting software

Time and attendance software

HR software

Job description

Sprouts Farmers Market, a vibrant neighborhood grocery, seeks an Assistant Store Manager to direct all store processes and drive sales, service, and efficiency. The ASM will oversee perishable and non-perishable departments, support Store Manager in leadership, and model Sprouts values in a fast-paced environment.

The role emphasizes P&L ownership, safety compliance, and staff development, with a focus on customer advocacy and robust store performance across departments.