Store Operations Leader

Ross Stores, Inc.; Decatur (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Ross Stores, Inc. is seeking an experienced Store Manager to lead all store operations, drive sales, and ensure a friendly, easy-to-shop environment.

You will oversee Staffing, training, payroll, and adherence to company standards while managing expenses and loss prevention. The role requires strong leadership, a focus on customer service, and the ability to coach and develop a diverse team across front-end, stockroom, and sales floor.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Strong customer service focus with ability to lead teams.
• Proven ability to train, coach and develop Associates at all levels.
• Ability to manage staffing, schedules, and store objectives.

Responsibilities

• Lead all Store operations to meet company standards and drive sales and profitability.
• Recruit, train and develop Assistant Store Manager, Area Supervisors and Associates.
• Oversee payroll, scheduling, and expenses within budget and company policies.
• Ensure safety, loss prevention, merchandise presentation, and customer service programs are followed.

Skills

Store management

Customer service

Leadership

Training & coaching

Scheduling & staffing

English fluency

Job description

Ross Stores, Inc. is seeking an experienced Store Manager to lead all store operations, drive sales, and ensure a friendly, easy-to-shop environment.

You will oversee Staffing, training, payroll, and adherence to company standards while managing expenses and loss prevention. The role requires strong leadership, a focus on customer service, and the ability to coach and develop a diverse team across front-end, stockroom, and sales floor.