Store Operations Lead: Wow Customers, Lead Team

Five Below

Kentucky

On-site

USD 15,000 - 18,000

Part time

4 days ago
Be an early applicant
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health coverage
Wellness programs

Job summary

Five Below in Kentucky is seeking a Store Manager on Duty to oversee daily store operations and guest experience. You will supervise crew, assist with onboarding, and ensure cash handling and safety standards are met.

Responsibilities include driving sales through merchandising, managing schedules, and coaching associates to deliver excellent service while maintaining a welcoming, fast-paced environment.

Qualifications

  • High School Diploma or equivalent.
  • College experience preferred.
  • Minimum 1 year of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multi-task.
  • Creative thinking.
  • Ability to maintain composure under pressure.

Responsibilities

  • Wows customers through personal contact at checkout and service.
  • Oversees daily activities of store associates and ensures strong customer service.
  • Assists with receiving, unpacking, and organizing new stock for quick placement on sales floor.
  • Acts as Manager on Duty when needed, handling store operations and staff issues.
  • Manages opening/closing procedures, cash handling, alarms, and daily setup.
  • Supports onboarding and ongoing training of associates on policies and procedures.
  • Drives sales and controls expenses by optimizing merchandising and staff performance.
  • Performs store maintenance and collaborates with leadership on merchandising.
  • Assists with merchandising procedures and World Recovery with leadership team.

Skills

People management
Communication skills
Multi-tasking
Creativity
Staying calm under pressure

Education

High School Diploma or equivalent
College experience preferred

Job description

Five Below in Kentucky is seeking a Store Manager on Duty to oversee daily store operations and guest experience. You will supervise crew, assist with onboarding, and ensure cash handling and safety standards are met.

Responsibilities include driving sales through merchandising, managing schedules, and coaching associates to deliver excellent service while maintaining a welcoming, fast-paced environment.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Interim Store Leader: WOW Customer Service & Ops
Interim Store Leader: WOW Customer Service & Ops

Five Below • Freys Hill (KY)

On-site
USD 14,000 - 18,000
Store Merchandising & Operations Leader
Store Merchandising & Operations Leader

Five Below, Inc. • Northern (KY)

Hybrid
USD 21,000 - 30,000
Customer Experience Lead - Store Ops (Flexible Schedule)
Customer Experience Lead - Store Ops (Flexible Schedule)

Five Below • Northern (KY)

Hybrid
USD 22,000 - 28,000
Health coverage
Wellness program
Store Operations Lead — WOW Customer Experience
Store Operations Lead — WOW Customer Experience

Five Below • North Olmsted (OH)

On-site
USD 15,000 - 18,000
Health coverage
Wellness program
Career growth
Customer Experience Lead
Customer Experience Lead

Five Below Inc • Louisville (KY)

On-site
USD 13,000 - 19,000
Store Operations Lead — Customer Experience
Store Operations Lead — Customer Experience

Five Below • Shreveport (LA)

On-site
USD 15,000 - 21,000
Store Operations Lead & Customer Experience
Store Operations Lead & Customer Experience

Five Below • Town of Mount Pleasant (NY)

On-site
USD 13,000 - 19,000
Store Manager: Lead from the Floor & Drive Results
Store Manager: Lead from the Floor & Drive Results

Five Below Inc • Paducah (KY)

On-site
USD 53,000 - 66,000
Bonus opportunities
Benefits package (medical, dental, 401
Employee discount
+1
Store Operations & Customer Experience Lead
Store Operations & Customer Experience Lead

Five Below Inc • Waterloo (IA)

On-site
USD 16,000 - 18,000
Equal Opportunity Employer
Benefits portal
Store Operations Lead — Elevate Customer Experience
Store Operations Lead — Elevate Customer Experience

Five Below • Florence (KY)

On-site
USD 13,000 - 19,000