Store Operations Lead & Training Coach

Coastal Country; Albany (OR); On-site; USD 34,000 - 54,000; Full time

Job summary

Coastal Country is seeking a dedicated retail team member to support daily store operations in Albany, Oregon. You will greet customers, assist in locating products, and help maintain merchandising and signage standards.

The role requires adaptability, strong communication, and experience across multiple departments, including training new associates and assisting in store management duties when scheduled.

Qualifications

• 1 year of experience in a retail environment.
• Intermediate knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Intermediate knowledge of operating a POS system.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and shift priorities.
• Familiar with how to operate a computer system and email.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find products.
• Assist with daily store operations including merchandising, display presentation, signage, and inventory monitoring.
• Train new associates on systems, procedures, and product knowledge.
• Create and implement daily worklists and goals for store associates.
• Assume duties of the Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed and scheduled.
• Lead store meetings and help drive store goals/objectives.
• Answer incoming phone calls and maintain radio communication with associates.
• Maintain comprehensive knowledge of Coastal Farm products and promotions.
• Support floor moves, merchandising and store housekeeping.

Skills

Retail experience

Eagle Browser

Multi-department experience

POS system

Effective communication

Interpersonal skills

Adaptability

Computer literacy

Tools

POS hardware

Email/computer basics

Job description

Coastal Country is seeking a dedicated retail team member to support daily store operations in Albany, Oregon. You will greet customers, assist in locating products, and help maintain merchandising and signage standards.

The role requires adaptability, strong communication, and experience across multiple departments, including training new associates and assisting in store management duties when scheduled.