Store Operations Lead: Customer Experience & Training

Coastal Farm & Ranch; Redmond (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Coastal Farm & Ranch in Redmond, Oregon is seeking a dedicated retail associate to support daily store operations and assist the management team. You will greet customers, help locate products, maintain merchandising standards and train new associates on systems and product knowledge.

The role requires at least 1 year in retail, knowledge of Eagle Browser and POS systems, and strong communication and interpersonal skills to thrive in a fast-paced environment.

Qualifications

• 1 year of experience working in a retail environment.
• Intermediate knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Intermediate knowledge of operating a POS system.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.

Responsibilities

• Greet customers, answer questions, and help locate products.
• Assist with daily store operations including merchandising and inventory levels.
• Train new associates on systems and product knowledge.
• Create daily worklists and goals for store associates.
• Assume duties of the Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed.
• Lead store meetings and communicate goals.
• Answer inbound phone calls.
• Maintain product knowledge and promotions.
• Support floor moves, merchandising, and housekeeping.
• Other duties as needed.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Adaptability

Tools

Eagle Browser

POS system

Email/computer skills

Job description

Coastal Farm & Ranch in Redmond, Oregon is seeking a dedicated retail associate to support daily store operations and assist the management team. You will greet customers, help locate products, maintain merchandising standards and train new associates on systems and product knowledge.

The role requires at least 1 year in retail, knowledge of Eagle Browser and POS systems, and strong communication and interpersonal skills to thrive in a fast-paced environment.