Retail Sales & Customer Service Pro

Coastal Farm & Ranch; Albany (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Coastal Farm & Ranch in Albany, Oregon is seeking a friendly, customer-focused team member to uphold store standards, greet shoppers, answer questions, and help customers locate products while supporting merchandising and signage efforts.

You will communicate with colleagues via radio, assist with phone inquiries, maintain product knowledge, and keep the floor clean and organized. Flexibility to assist other departments is a plus.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Customer service

Communication

Interpersonal skills

Retail concepts

Attention to detail

Tools

POS system

Email

Job description

Coastal Farm & Ranch in Albany, Oregon is seeking a friendly, customer-focused team member to uphold store standards, greet shoppers, answer questions, and help customers locate products while supporting merchandising and signage efforts.

You will communicate with colleagues via radio, assist with phone inquiries, maintain product knowledge, and keep the floor clean and organized. Flexibility to assist other departments is a plus.