Store Operations Lead - Retail & Customer Experience

Amazinggoodwill; Kenosha (WI); On-site; USD 18,000 - 26,000; Full time

Job summary

Amazinggoodwill in Kenosha, WI is seeking a full-time Retail/Operations Associate to help drive store goals. The role involves directing daily tasks, ensuring coverage at the point of sale and donations, and maintaining quality across operations.

The position requires flexible hours, possibly including nights and weekends, and forklift certification if required at the site. The role emphasizes safety, adherence to policies, and strong customer service as essential contributions to a positive

Qualifications

• Retail or production experience preferred.
• Forklift certification, if required at site.
• Flexible hours including nights and weekends.
• Ability to supervise daily tasks and safety.

Responsibilities

• Directs tasks including break schedules and production processes.
• Ensure adequate POS and donations coverage.
• Monitor and assist with production quality standards and team goals.
• Serve as a service experience leader (SEL).
• Maintain a safe and orderly work environment; ensure safety practices.
• Address employee and customer concerns promptly.

Skills

Customer focus

Communication

Adaptability

Accountability

Teamwork

Problem solving

Job description

Amazinggoodwill in Kenosha, WI is seeking a full-time Retail/Operations Associate to help drive store goals. The role involves directing daily tasks, ensuring coverage at the point of sale and donations, and maintaining quality across operations.

The position requires flexible hours, possibly including nights and weekends, and forklift certification if required at the site. The role emphasizes safety, adherence to policies, and strong customer service as essential contributions to a positive