Store Operations Lead & People Supervisor

GESMV; Wapakoneta (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Goodwill stores seek a supervisor to oversee daily retail operations, including cash handling, banking procedures, and staff supervision. This role emphasizes customer service, inventory, and adherence to safety and store policies.

The candidate will support the store manager with sales and expense management, train team members, and ensure smooth store operations in a fast-paced environment.

Qualifications

• Supervise store activities and staff to ensure efficient operation.
• Maintain service standards and customer satisfaction.
• Demonstrate cash handling and banking procedures.
• Balance cash and assist in banking reconciliations.

Responsibilities

• Assist store manager with budgeted sales and expenses.
• Operate cash register accurately and process transactions.
• Perform banking procedures and reconciliations of daily statements.
• Train and supervise store employees in retail procedures.
• Display and model excellent customer service.
• Maintain store housekeeping, safety, and security.
• Stock, display, and inventory duties.
• Process merchandise orders and coordinate with transportation.

Skills

Supervising employees

Teamwork

Organizational skills

Customer service

Cash handling

Education

High school diploma or GED

Job description

Goodwill stores seek a supervisor to oversee daily retail operations, including cash handling, banking procedures, and staff supervision. This role emphasizes customer service, inventory, and adherence to safety and store policies.

The candidate will support the store manager with sales and expense management, train team members, and ensure smooth store operations in a fast-paced environment.