Store Operations Lead – People & Performance

Gap; Corte Madera (CA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Merchandise discount 50% off regular‑s

Paid time off

Volunteer time off

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life insur

Job summary

Gap Inc. in Corte Madera, CA is seeking an Assistant Manager to set the tone for the store and lead the team.

You drive profitable sales through customer and product operations, merchandising, and talent development, collaborating with the General Manager to execute the store strategy and achieve performance goals. You will coach Leads, Experts and Brand Associates to deliver a best-in-class customer experience, manage daily operations, and ensure brand standards while staying responsive to the

Qualifications

• 1-3 years of retail management experience.
• High school diploma or equivalent.
• Good communication with customers and your team to meet goals.
• Thrives in a fast-paced retail environment.
• Driven by metrics to deliver results.
• Willing to work a flexible schedule including holidays, evenings, overnight and weekends.
• Experience with retail technology.
• Ability to lift up to 30 pounds.
• Ability to travel.

Responsibilities

• Support strategies to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire and develop Brand Associates and Experts.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management experience

Strong communication

Mentoring / coaching

Tech-savvy retail technology

Lift up to 30 pounds

Travel flexibility

Education

High school diploma or equivalent

Job description

Gap Inc. in Corte Madera, CA is seeking an Assistant Manager to set the tone for the store and lead the team.

You drive profitable sales through customer and product operations, merchandising, and talent development, collaborating with the General Manager to execute the store strategy and achieve performance goals. You will coach Leads, Experts and Brand Associates to deliver a best-in-class customer experience, manage daily operations, and ensure brand standards while staying responsive to the