Retail Store Operations Lead

Gap; Willow Grove (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) matching

Employee stock purchase plan

Insurance (health, dental, vision)

Job summary

Gap is seeking an Assistant Manager to set the tone in-store, drive profitable sales, and coach a high‑performing team. You will partner with the General Manager to execute the store strategy and deliver a best‑in‑class customer experience.

Ideal candidates have 1–3 years in retail management, strong communication skills, and a passion for retail. The role requires flexible scheduling and the ability to lift up to 30 pounds in a fast paced environment.

Qualifications

• 1–3 years of retail management experience is preferred.
• High school diploma or equivalent required.
• Able to communicate effectively with customers and team.

Responsibilities

• Drive store sales and results with a customer‑centric mindset.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area of responsibility and execute plans.
• Perform Service Leader duties and ensure SOPs are followed.
• Represent the brand and monitor retail landscape and competition.
• Promote community involvement and leverage omni‑channel experiences.
• Ensure compliance with standards and policies.

Skills

Retail management

Customer service

Team leadership

Communication

Flexibility

Education

High school diploma

Tools

Retail technology

Job description

Gap is seeking an Assistant Manager to set the tone in-store, drive profitable sales, and coach a high‑performing team. You will partner with the General Manager to execute the store strategy and deliver a best‑in‑class customer experience.

Ideal candidates have 1–3 years in retail management, strong communication skills, and a passion for retail. The role requires flexible scheduling and the ability to lift up to 30 pounds in a fast paced environment.