Store Operations Lead - Open/Close & Customer Experience

Walgreens; Riverview (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store when management is not available, handling all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day. You will also manage returns, refunds, and cash drops, providing accurate change as requested at registers.

In this role you will model a distinctive customer experience, greet customers, and assist with product queries.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle systems start-ups and cash handling, ensure floor and stock room readiness.
• Manage cash handling tasks: returns, refunds, cash drops, and provide change.
• Deliver a distinctive and delightful customer experience and coach team members on service excellence.

Skills

Leadership

Customer Service

English Proficiency

Job description

Walgreens is seeking a team member to open and close the store when management is not available, handling all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day. You will also manage returns, refunds, and cash drops, providing accurate change as requested at registers.

In this role you will model a distinctive customer experience, greet customers, and assist with product queries.