Store Operations Lead: Open/Close & Customer Experience

Walgreens; Centerville (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Centerville, OH is seeking team members to open and close the store when management is not present, handle cash and point-of-sale transactions, and deliver a consistently exceptional customer experience. You will assist with inventory, displays, pricing, and backroom duties, including vendor deliveries, to support store operations.

The role emphasizes strong customer service, teamwork, and adherence to store policies while maintaining a clean, compliant, and welcoming environment

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to manage cash handling and basic store operations.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory, pricing, displays, merchandising, and backroom organization, including vendor deliveries.

Skills

Leadership experience

English fluency

Education

Pharmacy license / PTCB certification

Job description

Walgreens in Centerville, OH is seeking team members to open and close the store when management is not present, handle cash and point-of-sale transactions, and deliver a consistently exceptional customer experience. You will assist with inventory, displays, pricing, and backroom duties, including vendor deliveries, to support store operations.

The role emphasizes strong customer service, teamwork, and adherence to store policies while maintaining a clean, compliant, and welcoming environment