Store Operations Lead: Maximize Sales & Service

Books A Million; Columbia (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Books-A-Million in Columbia, SC seeks an Assistant General Manager to guide the store’s day-to-day operations and support the General Manager in driving sales and service excellence.

The role emphasizes leadership, training, budgeting, and meeting company standards while maintaining security and customer satisfaction. A strong supervisor background and excellent communication are essential for success in this position.

Qualifications

• Experience in supervising a team and managing daily store operations.
• Strong customer service mindset with ability to resolve issues promptly.
• Proven leadership and training abilities to develop Associates.
• Ability to follow policies and manage store budgets and schedules.

Responsibilities

• Lead store operations as Manager On Duty to maximize sales and service.
• Oversee hiring, onboarding, and development of store staff.
• Maintain security, cash handling, and adherence to policies.
• Ensure merchandising standards and operational efficiency.

Skills

Interpersonal Skills

Team Management

Action Orientation

Communication Skills

Education

High School Diploma or GED

Some college preferred

Tools

POS Systems

Cash Handling

Job description

Books-A-Million in Columbia, SC seeks an Assistant General Manager to guide the store’s day-to-day operations and support the General Manager in driving sales and service excellence.

The role emphasizes leadership, training, budgeting, and meeting company standards while maintaining security and customer satisfaction. A strong supervisor background and excellent communication are essential for success in this position.