Store Operations Lead: Key Carrier & Coach

The TJX Companies, Inc.; Bedford (MA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision insurance

Paid holidays/vacation/sick

Job summary

TJ Maxx, part of The TJX Companies, Inc., seeks a Key Carrier to support store leadership and maintain store operations in Bedford, MA. This role balances responsibilities between Coordinator and Key Carrier, requiring open availability including nights and weekends, and delivering exceptional customer service.

As a Key Carrier you will model honesty and integrity, supervise task execution, and coach Associates while ensuring policy compliance and safe, efficient store operations.

Qualifications

• 1 year retail experience.
• 6 months leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates priorities and provides progress updates to management and Associates.
• Provides coaching and feedback to Associates.
• Partners with Management on Associate training needs.

Skills

Retail experience

Leadership experience

Customer service

Coaching

Multi-tasking

Communication

Flexibility

Job description

TJ Maxx, part of The TJX Companies, Inc., seeks a Key Carrier to support store leadership and maintain store operations in Bedford, MA. This role balances responsibilities between Coordinator and Key Carrier, requiring open availability including nights and weekends, and delivering exceptional customer service.

As a Key Carrier you will model honesty and integrity, supervise task execution, and coach Associates while ensuring policy compliance and safe, efficient store operations.