Store Operations Lead: Key Carrier & Coordinator

The TJX Companies, Inc.; Encinitas (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision insurance

Job summary

The TJX Companies, Inc. is seeking a Key Carrier to support store leadership and operations. This role alternates with the Coordinator duties and requires open availability, including nights and weekends, to maintain store performance and customer service excellence.

As Manager on Duty when needed, you will coach Associates, ensure policy adherence, and partner with Management on training. A strong emphasis on teamwork, communication, and flexibility will help drive store success.

Qualifications

• Open availability including nights and weekends.
• Team player with ability to work with peers and supervisors.
• Proven customer service experience and strong problem solving.

Responsibilities

• Creates a positive customer experience and maintains store operations.
• Acts as Manager on Duty following policy and procedure.
• Coaches Associates and provides feedback.
• Ensures opening/closing procedures are executed per guidelines.
• Maintains accurate coverage and adapts to store needs.
• Promotes safety and adherence to labor laws and company policies.

Skills

Nights and weekends availability

Team player

Customer service

Leadership experience

Coaching

Communication

Multi-tasking

Problem solving

Job description

The TJX Companies, Inc. is seeking a Key Carrier to support store leadership and operations. This role alternates with the Coordinator duties and requires open availability, including nights and weekends, to maintain store performance and customer service excellence.

As Manager on Duty when needed, you will coach Associates, ensure policy adherence, and partner with Management on training. A strong emphasis on teamwork, communication, and flexibility will help drive store success.