Store Operations Lead - Key Carrier

The TJX Companies, Inc.; Mount Pleasant (SC); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Health benefits

HSA

Paid holidays/vacation/sick

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a Key Carrier who will rotate with Coordinator duties, lead in-store operations, and deliver exceptional customer service.

You must have open availability, including nights and weekends, and be prepared to assume a leadership role in coaching Associates while maintaining store processes. The role emphasizes teamwork, problem-solving, and adherence to labor policies, with ongoing opportunities for development within TJX’s global operations.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Able to work nights and weekends with open availability.
• Comfort with coaching and delegating tasks to associates.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty and adheres to policy.
• Ensures store team performs tasks per store plan and priorities.
• Coaches Associates and provides feedback and recognition.
• Maintains accurate Associate coverage for a positive customer experience.
• Ensures opening/closing procedures follow company guidelines.
• Communicates priorities and progress with management.

Skills

Flexible schedule

Team player

Adaptability

Coaching

Communication

Retail experience

Leadership experience

Tools

Company software knowledge

Merchandise flow knowledge

Job description

HomeGoods at The TJX Companies, Inc. is seeking a Key Carrier who will rotate with Coordinator duties, lead in-store operations, and deliver exceptional customer service.

You must have open availability, including nights and weekends, and be prepared to assume a leadership role in coaching Associates while maintaining store processes. The role emphasizes teamwork, problem-solving, and adherence to labor policies, with ongoing opportunities for development within TJX’s global operations.