Store Operations Lead - Key Carrier

The TJX Companies, Inc.; Brandywine (MD); In loco; USD 24.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Descrizione del lavoro

Marshalls, part of The TJX Companies, Inc., is hiring for a Key Carrier role at our Brandywine, MD location. The position emphasizes leadership in store operations and exceptional customer service, with open availability including nights and weekends.

You will alternate between Coordinator and Key Carrier duties, ensuring merchandise flow, coaching Associates, and maintaining store procedures. Starting pay ranges per hour are posted, and the role requires strong teamwork and problem-solving

Competenze

• 1 year of retail experience is required.
• 6 months of leadership experience is required.
• Strong communication and organizational skills are essential.

Mansioni

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Conoscenze

Retail experience

Leadership experience

Communication

Organizational skills

Multi-tasking

Team player

Flexibility

Problem solving

Coaching

Merchandise flow knowledge

Descrizione del lavoro

Marshalls, part of The TJX Companies, Inc., is hiring for a Key Carrier role at our Brandywine, MD location. The position emphasizes leadership in store operations and exceptional customer service, with open availability including nights and weekends.

You will alternate between Coordinator and Key Carrier duties, ensuring merchandise flow, coaching Associates, and maintaining store procedures. Starting pay ranges per hour are posted, and the role requires strong teamwork and problem-solving