Store Operations Lead - In Charge (Retail Supervisor)

Family Fare, LLC; Grand Rapids (MI); On-site; USD 18,000 - 22,000; Full time

Job summary

SpartanNash is seeking a store operations associate to support efficiency in the absence of store leadership. You will assist customers, operate the cashier, and help maintain a safe, clean, and well-stocked store.

Responsibilities include following safety and guest-experience guidelines, inspecting areas, and supporting multiple departments as needed to ensure smooth daily operations in a Grand Rapids location.

Qualifications

• High school diploma (preferred).
• One year of retail or related experience preferred.
• Ability to read, write, comprehend, and interpret documents.
• Basic mathematical skills.
• Detail Oriented.

Responsibilities

• Monitor associate adherence to company policies.
• Able to run cashier register and courtesy counter desk and handle customer concerns in efficient manner.
• Understand and be familiar with store layout, location of safety and emergency equipment.
• Conduct regular inspections of all areas, providing feedback to department managers.
• In the absence of the Store Director or specified department manager, will be responsible for time clock maintenance.
• May close store: lock all doors, including receiving, turn off lights, arm store, etc.
• Knowledge of product locations in the store, in order to be able to assist customers.
• Maintain a clean, attractive and well stocked store.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.

Skills

Reading & writing

Detail-oriented

Customer service

Suggestive selling

Basic math

Education

High school diploma (preferred)

Job description

SpartanNash is seeking a store operations associate to support efficiency in the absence of store leadership. You will assist customers, operate the cashier, and help maintain a safe, clean, and well-stocked store.

Responsibilities include following safety and guest-experience guidelines, inspecting areas, and supporting multiple departments as needed to ensure smooth daily operations in a Grand Rapids location.