Store Operations Lead — Health & Service Excellence

CVS Health; Shirley (NY); Vor Ort; USD 30.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Zusammenfassung

CVS Health is seeking an Operations Manager to join our CVS/pharmacy store management team. You will drive store execution, performance, and customer loyalty by leading a dedicated crew, managing operations, and supporting the Store Manager in strategic planning.

The role emphasizes supervision of staff, sales and inventory management, and a strong focus on customer service. A high school diploma is preferred, with a full-time flexible schedule including mornings, overnights and weekends.

Qualifikationen

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Aufgaben

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Kenntnisse

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Flexible schedule

Ausbildung

High School diploma or equivalent

Jobbeschreibung

CVS Health is seeking an Operations Manager to join our CVS/pharmacy store management team. You will drive store execution, performance, and customer loyalty by leading a dedicated crew, managing operations, and supporting the Store Manager in strategic planning.

The role emphasizes supervision of staff, sales and inventory management, and a strong focus on customer service. A high school diploma is preferred, with a full-time flexible schedule including mornings, overnights and weekends.