Store Operations Leader - Health & Service Excellence

CVS Health; Niles (IL); On-site; USD 28,000 - 47,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance while building customer loyalty through exemplary service.

Reporting to the Store Manager, you will lead a productive team, implement policies, and focus on operational excellence and service quality. Responsibilities include supervision of daily activities, scheduling, and coordinating staffing, training, and development, along with financial and inventory oversight.

Qualifications

• Deductive reasoning and advanced analytical skills.
• Strong communication, leadership, supervision and influencing ability.
• Ability to work a full-time flexible schedule, including early mornings, overnights and weekends.

Responsibilities

• Lead store crews and communicate information openly and timely.
• Assist with actions plans for operational and service improvement.
• Manage customer service and resolve issues to uphold CVS Health standards.
• Oversee staffing, training and development, and inventory and financial management.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Flexibility in schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance while building customer loyalty through exemplary service.

Reporting to the Store Manager, you will lead a productive team, implement policies, and focus on operational excellence and service quality. Responsibilities include supervision of daily activities, scheduling, and coordinating staffing, training, and development, along with financial and inventory oversight.