Store Operations Leader – Health & Customer Experience

CVS Health; Benicia (CA); On-site; USD 30,000 - 49,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Paid time off

Job summary

CVS Health is seeking an Operations Manager to join the store management team and drive store execution, performance, and customer service excellence. You will lead a team, oversee staffing, training, and development while partnering with the Store Manager on strategic operational initiatives.

The role emphasizes strong leadership, analytical abilities, and a hands-on approach to achieve financial and service goals, with a full-time schedule including early shifts and weekends.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership, supervision and influencing skills.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Oversee store management, supervision and policy implementation.
• Manage sales, inventory and financial performance.
• Lead staffing, training and development for store team.
• Deliver excellent customer service and build consumer loyalty.
• Communicate effectively with staff and store management to drive improvements.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication

Leadership

Supervision

Influencing

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the store management team and drive store execution, performance, and customer service excellence. You will lead a team, oversee staffing, training, and development while partnering with the Store Manager on strategic operational initiatives.

The role emphasizes strong leadership, analytical abilities, and a hands-on approach to achieve financial and service goals, with a full-time schedule including early shifts and weekends.