Retail Operations Lead: Health & Customer Service

CVS Health; Pittston (Luzerne County); On-site; USD 25,000 - 39,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution, performance, and customer service excellence while building loyalty to CVS/pharmacy. Reporting to the Store Manager, you will lead a productive team by example.

Responsibilities include managing store operations, sales, inventory, staffing, training, and financial oversight. The role requires a full-time schedule, including early shifts, overnights and weekends, with a base pay range of

Qualifications

• Deductive reasoning and advanced analytical skills with computer proficiency.
• Excellent communication, leadership, supervision, and influencing abilities.
• Ability to work a full-time flexible schedule including early morning, overnight and weekend shifts, with overtime as needed.

Responsibilities

• Lead store crews and work effectively with staff.
• Supervise, assign and direct activities of the store's crew.
• Communicate information openly and timely to crew and supervisors.
• Support Store Manager with action plans for operational and service improvement.

Skills

Analytical skills

Computer skills

Deductive reasoning

Communication

Leadership

Supervision

Influencing skills

Flexible schedule

Overtime

Education

High School Diploma

Job description

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution, performance, and customer service excellence while building loyalty to CVS/pharmacy. Reporting to the Store Manager, you will lead a productive team by example.

Responsibilities include managing store operations, sales, inventory, staffing, training, and financial oversight. The role requires a full-time schedule, including early shifts, overnights and weekends, with a base pay range of