Store Operations Leader — Health & Customer Experience

CVS Health; Greenville (TX); Sur place; USD 26 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Résumé du poste

CVS Health is seeking an Operations Manager to join the Store Management team. This role drives store execution, supervises staff, and balances inventory, staffing, and financial tasks while enhancing customer service and loyalty.

Under Store Manager supervision, you will lead a team, implement policies, and develop plans for service improvements. The position requires full-time availability, including mornings, overnights and weekends.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsabilités

• Lead store crews and work effectively with staff.
• Supervise, assign and direct activities of the store’s crew.
• Communicate information to staff and supervisors in an open and timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).

Connaissances

Leadership

Customer service

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Staffing and training

Policy implementation

Formation

High School diploma or equivalent

Description du poste

CVS Health is seeking an Operations Manager to join the Store Management team. This role drives store execution, supervises staff, and balances inventory, staffing, and financial tasks while enhancing customer service and loyalty.

Under Store Manager supervision, you will lead a team, implement policies, and develop plans for service improvements. The position requires full-time availability, including mornings, overnights and weekends.