Store Operations Lead - Guest Experience

Ultipro; Town of Texas (WI); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

401K with company match

Paid vacation

Paid holidays

Life Insurance

Disability Insurance

Employee Assistance Program

Job summary

Yesway is seeking a store supervisor to assist the Store Manager with staff training, shift scheduling, issue resolution and regulatory compliance. The role includes overseeing audits, stocking merchandise, guest hospitality, and end-of-day profit monitoring across various operations.

The position emphasizes leadership, guest service and adherence to company policies, with eligibility for a broad benefits program; prior supervisory experience preferred.

Qualifications

• High School Diploma or GED required; and successful completion of required certification testing upon employment.
• One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Responsibilities

• Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities.
• Scheduling employees for shifts.
• Resolving store issues including customer concerns.
• Ensure compliance with all required regulations and requirements.
• Assist with audits and proper placement and stocking of merchandise.
• Ensure hospitality for all store guests by overseeing timely guest transactions; and
• Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

Skills

Scheduling

Training & coaching

Customer concerns

Regulatory compliance

Merchandise stocking

Education

High School Diploma or GED

Job description

Yesway is seeking a store supervisor to assist the Store Manager with staff training, shift scheduling, issue resolution and regulatory compliance. The role includes overseeing audits, stocking merchandise, guest hospitality, and end-of-day profit monitoring across various operations.

The position emphasizes leadership, guest service and adherence to company policies, with eligibility for a broad benefits program; prior supervisory experience preferred.