Assistant Store Manager - Guest Experience & Team Training

Yesway, Inc.; Santa Fe (NM); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

Company Paid Life Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Paid Sick Time

Job summary

Yesway, Inc. in Santa Fe, NM is seeking a Store Supervisor to assist the Store Manager with staff training, scheduling, and daily store operations. You will help resolve customer concerns, ensure regulatory compliance, and support merchandising and audits to maintain store performance.

The role emphasizes hospitality during guest transactions and monitoring shop efficiency, shrink, and waste. Prior supervisory experience in retail or service settings is preferred.

Qualifications

• One year of supervising others in retail/fast food or similar setting preferred.
• High School Diploma or GED required; certification testing upon employment.

Responsibilities

• Assist Store Manager with training and development of staff; oversee store responsibilities.
• Schedule employees for shifts and manage staffing levels.
• Resolve store issues including customer concerns.
• Ensure compliance with required regulations and store policies.
• Assist with audits and proper placement and stocking of merchandise.
• Oversee guest transactions to ensure hospitality and smooth service.
• Monitor profits through end-of-day procedures, shrink indicators, and stock audits.

Skills

Supervising teams

Scheduling

Customer issue resolution

Regulatory compliance

Inventory/audits

Merchandising

Guest service

Education

High School Diploma or GED

Job description

Yesway, Inc. in Santa Fe, NM is seeking a Store Supervisor to assist the Store Manager with staff training, scheduling, and daily store operations. You will help resolve customer concerns, ensure regulatory compliance, and support merchandising and audits to maintain store performance.

The role emphasizes hospitality during guest transactions and monitoring shop efficiency, shrink, and waste. Prior supervisory experience in retail or service settings is preferred.