Store Operations Lead — Flexible Hours & Coaching

REI; Saint George (UT); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Job summary

REI Co-op seeks an Operations Supervisor to join the Store Management Team in Saint George, UT. You will open/close the store, supervise staff, and assist the Store Manager on operational and administrative tasks to drive store profitability and customer experience.

Successful candidates will have 1–3 years of retail experience, strong leadership, and a commitment to customer service. You will coach staff, manage restocking, and support visual standards with a focus on daily execution.

Qualifications

• 1-3 years of successful retail experience (Preferred).
• Demonstrated leadership skills with the ability to motivate, direct and coach teammates.
• Proven ability to understand a drive store profitability through employee engagement and customer experience.
• Committed to providing excellent customer service.
• Self-accountability and excellent problem solving skills.

Responsibilities

• Trains and supportsoperations and sales staff.
• Provides daily direction, supervision and coaching to sales staff
• Ensures store is ready for customers by communicating restocking needs and executing visual direction
• Identifies trianing opportnities at the individual, departmnet and store level, and partners with Store Manager to build training strategy and execute plan
• Additional duties as assigned

Skills

Leadership

Customer service

Problem solving

Accountability

Job description

REI Co-op seeks an Operations Supervisor to join the Store Management Team in Saint George, UT. You will open/close the store, supervise staff, and assist the Store Manager on operational and administrative tasks to drive store profitability and customer experience.

Successful candidates will have 1–3 years of retail experience, strong leadership, and a commitment to customer service. You will coach staff, manage restocking, and support visual standards with a focus on daily execution.