Store Operations Lead — Flexible Hours & Benefits

The Honey Baked Ham Company, LLC; West Palm Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Fun and casual environment

Flexible hours

Career growth opportunities

Job summary

The Honey Baked Ham Company LLC in West Palm Beach, FL is seeking a Store Supervisor to oversee daily operations, ensure excellent service, and maintain product quality across front and back of house. This full-time role offers competitive pay, benefits, paid time off, and opportunities to grow your career with a premier brand.

Prior supervisory experience in hospitality or retail is preferred. Applicants should have a high school diploma and basic computer skills; a valid driver's license and

Qualifications

• High school diploma or equivalent.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Basic computer skills including Microsoft Word, Excel and Outlook.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met; assist in development plans for staff.
• Be able to effectively work and train all positions in both the front and back of the house.
• Perform administrative functions such as banking and scheduling meetings.
• Coach associates using established processes and tools including Huddles and Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Monitor labor and adjust staffing based on business needs.
• Maintain production, wait times, yields and product quality.
• Ensure sanitation procedures and proper use of equipment.
• FIFO rotation of all product in FOH/BOH.
• Handle complaints with 100% customer satisfaction.
• Participate in catering and gifting sales and fulfillment in all processes.
• Lead merchandising transitions for promotions and set ups.

Skills

Supervisory experience

Customer service

Staff training

MS Office (Word/Excel/Outlook)

Education

High school diploma

Job description

The Honey Baked Ham Company LLC in West Palm Beach, FL is seeking a Store Supervisor to oversee daily operations, ensure excellent service, and maintain product quality across front and back of house. This full-time role offers competitive pay, benefits, paid time off, and opportunities to grow your career with a premier brand.

Prior supervisory experience in hospitality or retail is preferred. Applicants should have a high school diploma and basic computer skills; a valid driver's license and