Store Operations Lead - Financial Services

cngholdingsinc; Green Bay (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Assistant Store Manager at CNG Holdings, Inc. represents Check N Go, Allied Cash Advance, or Cash Store and delivers outstanding customer service while ensuring regulatory compliance and brand integrity in our stores.

You will supervise team members, manage cash handling, process loans and check cashing, and train staff to meet sales and service goals with district leadership collaboration. Some travel within the district and flexible shifts are required.

Qualifications

• High school diploma or GED required or equivalent experience.
• Strong customer service, cash handling, and sales experience preferred.
• Excellent communication skills, both written and verbal, with the ability to multitask.

Responsibilities

• Present product options to customers to meet their needs and educate them on services.
• Escalate issues to leadership when necessary and follow up with customers.
• Handle calls, inquiries, applications, and requests professionally and accurately.

Skills

Customer service

Cash handling

Sales

Communication

Multitasking

Microsoft Office

Driver's license

Active listening

Education

High school diploma or GED

Job description

The Assistant Store Manager at CNG Holdings, Inc. represents Check N Go, Allied Cash Advance, or Cash Store and delivers outstanding customer service while ensuring regulatory compliance and brand integrity in our stores.

You will supervise team members, manage cash handling, process loans and check cashing, and train staff to meet sales and service goals with district leadership collaboration. Some travel within the district and flexible shifts are required.