Store Operations Lead: Elevate Service & Team Performance

Golf Galaxy, LLC; Allentown (Lehigh County); On-site; USD 42,000 - 65,000; Full time

Job summary

Golf Galaxy, LLC in Allentown, PA, is seeking an Assistant Store Manager to lead store operations and drive exceptional customer service. You will oversee Front End, Freight and Operations, coach teammates, and focus on payroll planning and store performance.

You will hire hourly teammates, conduct performance reviews, ensure policy compliance, and partner with leadership to meet budget targets and brand standards in a fast-paced sporting goods environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail management experience.
• Experience coaching and developing store teammates.

Responsibilities

• Oversee store operations and ensure brand standards.
• Drive hassle-free, engaging customer service.
• Coach teammates to improve performance and engagement.
• Manage payroll scheduling to meet budget targets.
• Interview and onboard hourly teammates for Operations.
• Ensure compliance with company policies and loss prevention.

Skills

Retail management

Education

High school diploma or equivalent

Job description

Golf Galaxy, LLC in Allentown, PA, is seeking an Assistant Store Manager to lead store operations and drive exceptional customer service. You will oversee Front End, Freight and Operations, coach teammates, and focus on payroll planning and store performance.

You will hire hourly teammates, conduct performance reviews, ensure policy compliance, and partner with leadership to meet budget targets and brand standards in a fast-paced sporting goods environment.