Store Operations Lead — Elevate Experience & Efficiency

Sephora; Nashua (NH); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora Nashua NH is seeking an Operations Leader to drive store operations, inventory control, and client experience. You will lead the operations team, oversee merchandising, and coach colleagues to excel in a fast-paced retail setting.

The role emphasizes leadership, accountability, and delivering Sephora’s brand standards while supporting a welcoming, inclusive workplace. Flexible schedule with full-time hours and peak-time availability.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment and maintain operational standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora’s brand and drive sales.
• Collaborate with team to deliver exceptional client service and reach store goals.
• Coach and develop team members, train on operations, selling behaviors, and company initiatives.
• Foster an inclusive culture and promote teamwork.
• Uphold Sephora policies and ensure a safe, enjoyable shopping environment.

Skills

Leadership

Inventory management

Coaching

Communication

Time management

Problem solving

Detail oriented

Team motivation

Job description

Sephora Nashua NH is seeking an Operations Leader to drive store operations, inventory control, and client experience. You will lead the operations team, oversee merchandising, and coach colleagues to excel in a fast-paced retail setting.

The role emphasizes leadership, accountability, and delivering Sephora’s brand standards while supporting a welcoming, inclusive workplace. Flexible schedule with full-time hours and peak-time availability.